E-SCOOTER AND E-BIKE TRACKING SOLUTION FOR DELIVERY SERVICES

INTRO

Delivery companies are switching to electric scooters and bikes because of their many benefits, including lower operating costs, reduced emissions, and greater flexibility. According to McKinsey, the global micromobility market is expected to grow up to $360 billion by 2030, from about $175 billion in 2022 mainly thanks to e-bike sales. Yet, certain challenges need to be addressed, and Teltonika is ready to offer a practical solution.

CHALLENGE

Electric bikes and scooters are gaining popularity as a means of transportation in delivery service fleets due to their environmental benefits, low operating costs, and flexibility. For instance, the Zero Emissions Urban Fleets (ZEUF) network, an urban fleet electrification initiative, aims to put European urban stakeholders on the path to achieving 50% and 100% electrification of urban fleets by 2025 and 2030, respectively. Other regions follow suit, for instance Asia Pacific experiences a significant growth of the e-mobility usage thanks to the evolution of the urban infrastructure and battery technology. In order to maintain the pace and reduce emission, Indonesian government introduced the subsidies for motorcycle conversion from internal combustion engine to electric.

However, the transition of the delivery fleets to the electric transport comes with unique challenges like a shorter range of the e-bikes and e-scooters and its reliance on the charging infrastructure that might be lacking in certain areas. As a consequence, e-fleet may not be suitable for longer deliveries or the deliveries to remote locations.

What Is more, battery fires and even explosions are a significant challenge for delivery fleets of electric bikes and scooters. This makes battery health monitoring a priority for delivery companies. Further, according to the research, thieves are more likely to target electric bikes due to their higher value. Studies have shown that e-bikes are three times more likely to be stolen.

So, it is fair to say that the environment for smart delivery solutions is moving forward, but the industry needs a quality tracking solution with all the benefits it can bring to keep the business in good order with minimum cost. Fortunately, Teltonika has come up with one that can be integrated into a wide range of e-scooters or e-bikes, offering a variety of significant advantages

SOLUTION

To demonstrate the solution, we choose Teltonika FTC305 tracker with high voltage support and designed for the e-mobility market. It is a compact, dust and water-resistant IP67-rated GPS tracker with internal high gain GNSS and GSM antennas, high-capacity 380 mAh internal battery, 10-97 V power supply range and CAN reading capability.

FTC305 model is highly versatile and can be used with a range of electric vehicles. For example, the tracking device can be conveniently mounted on e-bikes, e-cargo bikes, and e-scooters to collect information on distance travelled, speed, exact location, and time spent on the vehicle. All data can be displayed in real-time on a dedicated software application to monitor a delivery fleet.

How it works – FTC305 must be installed and configured on each electric two-wheeler to be tracked and monitored. Using FT platform innovation, it is able to connect up to 41 satellites simultaneously, reaching unprecedented GNSS accuracy and a precise track even in a dense urban landscape. The tracking device can detect the movement, location and other relevant data of the e-bike or e-scooter, depending on the tracker configuration and project requirements. The information is then transmitted via the GPRS network to a dedicated server, allowing the fleet owner, manager, or operator to monitor the movements and parameters of each fleet asset in real time.

To ensure the best electric fleet performance, full accountability, and safety, FTC305 has an impressive number of practical scenarios built into its firmware - eco/green driving, detection of overspeeding, jamming, excessive idling, fall down, towing and crash, geofence, trip/odometer, immobilizer, last known position, timestamp backup, etc.

Daily and weekly reports also provide valuable information on the performance of the e-bike or e-scooter, such as battery levels, charging needs or maintenance issues. With detailed information on these aspects, it would be possible to identify gaps and challenges that need to be addressed in the delivery process and business operations, e.g., inappropriate driver behaviour, missed deliveries, e-vehicle breakdowns, excessive downtime, etc.

Finally, Teltonika FTC305 tracker offers the convenience of remote firmware updates and configuration changes through FOTA WEB tool. Integrated with the web version of TCT, user-friendly configuration solution designed specifically for FT platform, FOTA WEB platform helps manage these tracking devices with maximum efficiency while saving valuable time and resources for delivery businesses.

TOPOLOGY

BENEFITS

• Real-time monitoring - by tracking their electric vehicles in real-time, companies can respond quickly to issues that arise during deliveries. For example, if a driver gets lost or stuck in traffic, dispatchers can redirect them to a better route.

  
  

• Improved route planning - with GPS tracker Teltonika FTC305, delivery companies can optimise their routes for maximum efficiency. This means less time on the road and more deliveries in less time.

  
  

• Increased accountability – such fleet tracking provides an accurate record of where each delivery vehicle has been and how long it took to get there. This helps prevent theft or misuse of company assets.

  
  

• Improved customer service - GPS tracking enables delivery companies to provide customers with up-to-date information about their orders, including estimated arrival times and location updates.

  
  

• Reduced costs - by optimising routes and reducing idle time, continuous tracking can help reduce costs and improve overall fleet efficiency.

  
  

• Improved road safety - knowing the exact location of each e-vehicle at all times helps ensure the safety of both drivers and pedestrians on busy city streets.

  
  

• Increased fleet security – electric two-wheeler tracking provides an added layer of security by allowing companies to track the movement of their vehicles, helping to prevent theft and unauthorised use.

SUCCESS STORY

Online shopping is popular these days, and so is the demand for freight delivery services. A start-up company from the Northern Europe region developed and produced electric bikes for convenient and environmentally friendly cargo delivery. They supplied cargo e-bikes to delivery companies, such as DHL, FedEx, etc., but these vehicles required effective warranty service and predictive maintenance. Here's where Teltonika Telematics comes in.

Our customer chose TFT100 – a predecessor for FTC305 – for its support of the high voltage range and the Manual CAN functionality. It developed its own CAN ID database to have full control of the CAN ID library, making predictive maintenance easier and allowing service repairs to be planned well in advance. As a result, the end customer knows how the e-bikes are being used by the delivery companies: if the mileage was high and it was time to check and replace some parts; if the e-bike was being misused (overheating or overcharging) and it was necessary to warn of the consequences; if the rider performance was poor (crash detection, eco and green riding scenarios) and needed to be improved by the fleet owner.

In addition, driver identification (1-wire) and cargo box lock/unlock (DOUT) functionality provided additional safety and peace of mind. Thus, the customer not only saved effort, time, and money on unnecessary service checks and preventive maintenance but also increased brand reliability and gained confidence. Following the success of this project, the company planned to equip around 1,000 e-bikes with GPS tracking devices in 2024.

WHY TELTONIKA?

To successfully address and solve the challenges of tracking and monitoring e-scooters and e-bikes, we offer a beneficial choice from Teltonika - FTC305 tracker with robust IP67-rated casing easily adapted to different means of transport model with extended usage scenarios to help effectively manage electric two-wheeler fleets in the urban delivery service industry.

Predictive maintenance reduces unplanned downtime by identifying potential mechanical faults before they become costly breakdowns, allowing operators to schedule timely repairs and extend the life of their fleet. This proactive approach minimises costs, optimises battery performance, and improves overall operational efficiency.

With decades of experience in telematics, Teltonika's solutions integrate with fleet management platforms, providing companies with actionable data to improve efficiency. Our durable, high-performance tracking devices enable operators to reduce downtime, extend battery life, and optimise delivery routes. Using Teltonika's products, e-mobility providers can run smarter, more profitable operations.